9-27-10

Rich has been waiting for an appointment to have a liver scan performed. Unfortunately, that wait time is approaching about 2 months. He keeps nagging me about the wait. I decided I would shut him up by sending an email to the nurse handling his Options case management.he got a call from her within the hour and appointment set up for tomorrow and I finally have him off my back. I'm not one for dropping names to push buttons, but apparently my name is well known enough. At least I was able to fix one problem today!